PROCESS-BASED APPROACH IN QUALITY MANAGEMENT
Piotr Wojciechowski, Ph.D., MSc.
Process-based approach to management is an important aspect of the proper functioning of organizations. The understanding what a process is makes it possible to determine monitoring criteria. The analysis of the data obtained through the monitoring of processes leads to decisions that may have a significant impact on improving the quality of products and services. This approach aims to eliminate nonconformities and prevent their occurrence, which contributes to organizational success.