The essence of corporate social responsibility (CSR) in organization’s activities is to take into account social problems, the issues of natural environment protection and the relationships with its stakeholders. Functioning in harmony with the environment, and particularly the care for natural environment, has an impact on the organization’s public image. The article presents the responsibility for natural environment as an element of CSR. It presents CSR as a strategy of building company’s image. On the basis of the author’s survey an analysis was conducted of the impact of environmental CSR on company image, with a particular consideration of a bank.
Internal audits are a requirement of quality management standards. Company management is responsible for scheduled implementation of audits. Auditors must be provided with adequate working conditions, including management’s commitment and support. A development of an efficient audit team is crucial in the achievement of specified quality objectives. Organizations with a committed management team have a higher compliance level with quality standards requirements than organizations with a tendency to transfer the responsibility to the representatives of management.
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