7Jul
We are pleased to present a new issue of our Scientific Journal. The issue includes articles concerning a wide spectrum of management issues with a particular consideration of the current problems in the field. All the papers have been accepted for the publication after a review procedure.
The Digital Single Market (’DSM’) is one of the fastest growing areas of the European Union’ economy. The paper aims to present the challenges for legislative bodies stemming from the popularisation of online intermediation services which are a vital part of the DSM. The Council of the European Union, being aware of the problems related to anti-competitive practices in the field of Internet platforms, has recently adopted the Regulation on promoting fairness and transparency for business users of online intermediation services. In the article the most important features of the online intermediation services are described, which is helpful in understanding the new Regulation. Further on, the main aspects of the proposal are presented and analysed - these are inter alia information obligations and new mechanisms of the legal protection of business users. Finally, conclusions and the evaluation of the upcoming legal changes are provided.
The article concerns Neuro-Linguistic Programming. It presents the history of NLP and the opportunities that this technique provides. It describes the way the human brain receives and processes information. It also presents the fundamentals of effective communication and on the basis of the author’s survey it shows the impact of the application of NLP on customer satisfaction with a service and, consequently, the opinion about the service provider.
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